Customer Sad

May 16th, 2011 1:28 pm by kiddo

Tunlai chu Bank atanga pawisa bo leh thil dang vel avangin Customer care chungchang kan sawiho ngun bawk a ni ang. Thla hnih vel kal taa ka thil tawn ka hre chhuak zawk mai.

Kumtir deuh khan Aizawl a Mobile (Handset) dawr lian deuh pakhatah handset ka lei ve a. Cash Memo-te nen thlap chuan lawm takin ka haw ve ngei a ni. Cash memo ah chuan Terms and Conditions chi hrang hrangte pawh a intlar thla dul mai a. “E he! Dawr pangngai tak zawng an nih dawn hi” ka ti rilru neuh neuh nghe nghe a (Handset an zawrh bakah reparing pawh an ti thei nghal ni awm tak a ni). Mahse tun hnua ka ngaihtuah chhuah hian ka thin a la sa bat zel..

A chhan pawh eng dang vang a ni lo. Chu ka handset lei chu a screen chhung lamah thil nawi a lo lut thei a. Mahni a han hawn ve ngawt ai chuan, Warranty a awm kha maw tiin tih fai tir ka tum a. Cash memo ah khan kum khat service warranty pek a nih thu te, repair pawhin a spare part man chauh customer-in an chawi a ngaih thu te pawh a in ziak ve kulh a.

Dawr ka thlen chuan ka thil duh te kan sawi a. A lo nghaktu zinga pakhat chuan “Kan ti thei a lawm, a khawl nen tifai nghal ila Rs 150 a ni mai” a lo ti vat a. Kei chuan a screen chauh tih fai ka duh thu leh kum khat warranty a ni bawk a, a free-a tih theih ka inbeisei thu te kan sawi a. Min chhan dan a dang ta daih mai, “A ni maw, hetah chuan kan ti thei lo, Company Service Centre hnai ber pan mai rawh” a ti ta daih mai a.

Service Centre awmna kan zawh chuan, Kolkata emaw Guwahati emaw a ni ang tiin min chhang a. Ka sa ta phat mai, ka ngaihdan a ni lo kher mai; mi(sual) rilru a lo lut nghal a. Dawr bungrua leh handset vel te chu ka pet darh vek mai dawn emaw ni te kan ti tilru thuai thuai a. Ka insum leh ta zawk a, man chawi a siam thei khan man chawilo chuan an siam thei tlat lo!

Cash memo- ah kumkhat warranty an pek chung pawhin. Ka lungawi lo kher mai, chhuah pah chuan,”Warranty in tih ve te pawh hi awmzia awm lo tawp a nih hi” kan ti hram a. Zodin bawr vela pawhfuh zuar ho in an bum tawh ho nen ka in khaikhin vela ka chanthatna lai a tam bik lutukin ka hre lo.

Tihian ka ngaihtuah mai mai a, ‘Officer leh mihausa te an eiruk leh an dik lohna lai te kan sawi duh em em a. A nihna takah chuan a tu a te pawh, a hniam ber atanga a sangber thleng hian a lang thei leh thei lo ah hlemhletna leh diklohna hian min lo tuam vek zawng a nih hi. Amaherawh chu, midangte tana thawkte dawrkai atanga Minister-te thleng pawh hian famkim lo mah ila, kan duh phawt chuan thil dik leh tha chu kan ti thei a sin le’ tiin.

I sawiho teh ang u mi(sual).com(er) ho te hian. Kan rama hlemhletna leh thil dik lo a tê ber atang hian kan siam tha dawn nge, kan ngawih bo pui mai mai dawn?

“Kan tlanchhe dawn nge, kan vaw hlum dawn?
Dawnin thlunglu an ti hai ngei…

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38 Responses to “Customer Sad”

  1. 1
    eL Says:

    a va z1a lo ve le..

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  2. 2
    tlau Says:

    Het shala..

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  3. 3
    kiddo Says:

    A zia in a daih ngang lo a niang.. :-D

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  4. 4
    Mkhawla Says:

    heng ang hi alawm consumer forum lamah hian theh lut ve thin ang u, midangte tan pawh a tangkai dawn asin

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  5. 5
    hmelthatea Says:

    Kei pawh vawikhat Nokia Care ah a thlawn in min siam that sak duh lova, kan in bauh nghek tawh. Vai ho dangin min en thup tawh, manager bakah an CEO thlengin waranty card kan inhrilhfiah vel a nih kha, ka thin a rim kher mai. A bikin vai hi an ni lehzual in ka hria, keimahni hmel phei chu min zuam riau, mahse kei chu min zuam sual fo, te viau mah ila ka dikna ah chuan ka tlawm duh bik thak lo. Tihian ngaihdan ka neih phah hiala, thil kan hralh theih phahna a nih chuan dawt sawi pawh hi har kan ti lo, mahse a thlawn hi chuan engmah kan ti duh tawh lo a nih hi te ka ti mai mai a, kan siam tha thei lo an tih chu a hnuah a mahin a lo tha ve leh mai a,..

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  6. 6
    hmelthatea Says:

    Mizo te hi Consumer right hi kan hriat ve a hun ta khawp mai, damdawi pakhat lei leh chawhsual vangin mi dang chu an inkhing thin a nia, keini chu kan la in ngaidam zel hrih chu a nia,…

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  7. 7
    hmelthatea Says:

    Mizo te hi Consumer right hi kan hriat ve a hun ta khawp mai, damdawi pakhat lei leh chawhsual vangin mi dang chu an inkhing thin a nia, keini chu kan la in ngaidam zel hrih chu a nia,… Hei hi kan engvang nge niang?

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  8. 8
    mach3 Says:

    Ka experience ah chuan NOKIA aiin SAMSUNG in customer servive an nei tha, mahse a khau a zir poh ani ve thei khawp ang.

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  9. 9
    lushai_er Says:

    I handset bal chu warranty chuan a huam tel em aw??? Tin, warranty hi limited a ni tih hriat tel a tha ang.

    Kei pawh handset chhia ka nei ve a, thlan ka ngah si a, thlan al khan screen a ti chhe ta mai a….Warranty-in a huam lo an lo ti daih !

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  10. 10
    kiddo Says:

    #9 Service warranty kum khat chhung tih a nia, huam turah ka ngai a. An ni pawhin a huam leh huam loh an sawi lo tlat. A nih chuan service warranty an tih chuan eng chen nge a huam tak ang??? Man chawi chauh chu mi ni ta ang?.. Part chauh chawi ngai tih kha ni a, part thlak ngai lo ah servicing charge lak an tum tho si a…Sum to sum a ni e..

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  11. 11
    chawnghilh Says:

    N73 an ti mi kha, nei leh nei lovin ka lei ve a. Kiddo-a tawn ang chiah khian ka tawng ve tawh. Kha mite kha ka dawr chhunzawm chak zui ta vak lo. Ka sawisel hran lo va, Warranty an tih, min hlan tel ngei, an dan leh hrai chipchiar kha ka mitthlain a chhiar chhuak nauh nauh va …

    SAMSUNG ka neih tum pawhin a engemaw ni a function tha lo va, ka building luah hawhtute ngei ka siamtir a, ni thum a daih a. Ka siam nawntir apiangin Rs 500 min laksak zel a … a vawi thumnaah chuan, “Ka rawn khul tawh lo mai ang, nei mai rawh u,” ka ti ta mai! A man tak tak aiin a repair nana senso khumtir kha ka peih vak lo.

    PWD laborer-te pawh hian, “Ruah phingphisiau hi chu kan side income ve ber a ni,” an ti ve tho! An bawngtuthlawh an tung a, hmun hulhar an pan sang sang zel mai maw le … MI SIDE INCOME VE TE …

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  12. 12
    he pa Says:

    hehhe!!!! ngaihdan anih loh hi chuan ti thei lo mahse han an khum nghek ila, kan veng ve huai mai hian ka hria. Kasauti ang zia zanga rilru a thil vei pai reng hi kei ka thiam ve law…. hriat chhun chhun hi ka thlasik mau puah pui phawng phawng zel mai a ni. Nang poh an siam theih loh a hnu .. han ankhum nghek mai la…… hehehheh!!! an in hmuchhuak deuh mahna.. i lo thiamlo zok aih leh an hrilhfiah mahna che :-D

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  13. 13
    Maya Says:

    customer lungawi na tur a .thil tih har awm lo tak a nih vei nen . warranty chu chhiar chiang deuh la vaivut lut chu an guarantee loh che chuan sawi tur a awm vak lo . sumdawng a bik in electronics dawr then khat warranty leh guarantee sawi hran tum talh te pawh an awm. warranty te chu kan pe a guarantee kan pe lo ti tlat te . writen guarantee hi warranty a nia .guarantee terms and condition chu warranty ah khan a in ziak a lawm .tih pawh a trang trung trung an awm nia .

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  14. 14
    H.Vangchhia Says:

    “A ni maw, hetah chuan kan ti thei lo, Company Service Centre hnai ber pan mai rawh” a ti ta daih mai a.

    Authorized dealer anni nange? Fimkhur tur asin. Meng leh meng hi inbum kan hrehlo teh ania. I hnek bur lo nia mawle :-P

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  15. 15
    hmelthatea Says:

    Life Insurance ah pawh hian fimkhur a ngai viau ania, rei lo te ka thawk ve tawha, Terms and Conditions tih vel te hi chhiar that a ngai viau a nia, ho te anga lang, mahse pawi thui thei tak te hi a awm ania, Investment chungchang ah phei chuan, fimkhur tluk a awm lo. CHIAHPUAM atang pawh hian inzir a hun ve tawh viau! Easy money hi hman a nawm bakah a ral chak teh mai a nia,… :-P

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  16. 16
    Bawngtlaia Says:

    @ kiddo

    I mobile leina dawr khian dawrtu an nei tam rei lovang, a chhan chu an mahni dawrtute an tilungawi lo zel a nih hmel si a. Mizo sumdawng tam zawkte hi chuan sumdawn awmzia hi kan hre lo a ni chek a niang chu, customer berte kan la tihnual truk truk mai zawng a nih hi maw.

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  17. 17
    DXBFreak Says:

    Ngarti nge le in mobile vel hi a chhiat a chhiat le, ka lei chu kum 5 ka hmnag tawh a engmah ala chhe lo..

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  18. 18
    rinawma Says:

    Chutiangte chu e ngati nge min hrilh ve loh, ka huat zawng tak a ni. Patak in kan han che mai tur

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  19. 19
    rinawma Says:

    Chutiangte chu e ngati nge min hrilh ve loh, ka huat zawng tak a ni. Pa tak in kan han che mai tur

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  20. 20
    Ozima Says:

    Hetiang rawn post hi chuan Dawr Hming, tunge lo dawngsawngtu, eng ang hmel pu, nula/tlangval/patling tih vel sawi tel ni ta sela, nih loh chuan dawr dang kha kan lo ngaihbel ve ngawt palh ang tih hlauhawm. Bakah midang tan fimkhurna’n pawh a tha a.

    Kei pawh Nokia Care-ah(vairam-ah) ka ti erh tawh. Chhuanlam fahrah te te hian, nusang chuang hian min chhang leh mai thin a, nia maw le tiin ka ngawi mai a, tum thum vel hnuah chuan customer tam laiin ka’n ri chhuak pek a nih kha, office atangin an boss a rawn dawk zawk, kan tihpalh an ti a, mahse ka thinrim laklawh ve bawk niang, insiam theih loh chuan min pe let leh mai rawh u ka tia ka la let leh daih.

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  21. 21
    ReMpY_ScisSoR Says:

    Mobile bal tihfai tir tum cu hahahaha…. Vuina tur ka hmu lo e..
    ”Handset dawr lian tak pakhatah…”…wehh…a hming ron soi ta ce! Cellcare nge thanchhingi & sons nge, nep tlat

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  22. 22
    Coca_Kawla Says:

    ka vannei aniang tiang lampang hi ka la tawng ve lo tlat, mobile nilo Computer Monitor (LDC) hi ka lei a Zoram Computer Clinic Chanmari ah hian, kar khat hnuah tui lut vangin a screen kha a chhe daih mai a, ka zuk dah a, phai lamah an thawn nghal vang vang a, thla hnih hnuah a thar var min pe leh, hei a la chhe leh miah lo, ka lawm tak tak ani.

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  23. 23
    kiddo Says:

    @ HV khatih lai khan thlarau rah insumtheihna ka lo nei a ni mahna.. hnek bur aia chakawm a tlem teh a sin :-D

    @rinawma – i che pui dawn tih ka hre lawk a, ka hrilh duh mai lo che nih kha, ramtuileilo in an awm palh ang :-)

    #ReMpY – ka sawi lang dawn nge dawn lo ka ngaihtuah nasa lawm, an chhungte hnaivai an lo awm takah tiin kan fimkhur deuh mai a nia.. ka sawi chhuak chak khawp a sin

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  24. 24
    H.Vangchhia Says:

    kiddo, abiangah i piar tal lo nia ;-)

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  25. 25
    doc_lib Says:

    Hei hi alawm kan nepna.A dawr hming kha sawi mai la. An chhungte hnai vai chu ti kha ti tia kan in ven thum hi chuan engtik ah mah corruption hi a zung nen kan phoro lo ang.Tuna i rawn tan chhan chiah kha kan sorkar corruption phoro tum pawh hian a tan chhan ve tho in ka ring.Hawh u a dik lo chu diklo tiin i sawi ngam ang u. Chu huaisenna chu Zoramin kan mamawh ber.An dik lo tia i au ngam chuan an dik lo i tih kha i sawi ngam tur ani. I ngam loh chuan post loh law law mai tur.

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  26. 26
    SeynMizo Says:

    March thla khan Refigerator (tereuhte) kan lei a. Kan lei lai hian power supply a awm lova a neitupa,”A tha vek…..” a tih chu ring tawkin kan la ve ngawt. A nung tha vat vat viau na a a vawt theihloh avangin kan complaint a. A insawi thiam zuah zuah chu ka thinin a tuar lova, “Thilchhia min leitir avangin Police ah ka report dawn che” ka’n tih thlakngawt peka. A hlauthawng ta khawp maia, vanneihthlak takin kan inkir leh thei ta hlauh !

    Invau deuh pawh hi a tul chang a awmin ka hria.

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  27. 27
    kiddo Says:

    #24.. :-D:-D min lo chhang tu kha an nula zawk chu ni sela chuan hnek bur aiah ka chuks bur duh ang :-D:-D:-D:-D

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  28. 28
    SeynMizo Says:

    edit theihloh hiiiii…….

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  29. 29
    cHiNgPeN Says:

    warranty awm miahlo a hnek bur ava chakawm ve : )

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  30. 30
    ngaihdan tha a Says:

    CELL CARE bawk aniang!

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  31. 31
    Putar Says:

    Kei chu chutiang chu tawng ve ila eeee….keite muhil tih harh chu nep te!! Ani ringot ang… Ka khongaih hle mai che! Ka lo tih fai sak mai don che moni le.. Kei chu in sah sok sok hi ania ka duh mai ni!!

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  32. 32
    hmelthatea Says:

    25 khi ka van sapot mai mai tak, a dik chiah alawm, post tupa i rawn sawi uk a, i sawi zo mang silo, tiang khi chuan kan hmasawn phah lovang. Sawi uk a sawi zo mang silo, hmasawnn khingbai kan ti dawn nge? I thahnem ngaihna ka ngaisang e, mahse, i lak khawm pui loh chuan i hnung tawlh a ang thei dawn tlat, HUAISENNA kan tlachham deuh a ni e, kan DIKNA ah pawh! Lo sawi law law teh!

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  33. 33
    egroegianaf Says:

    court ah khing rawh warranty period chhung a nih phawt chuan. An sim hmak anga,kan tan vanneihna ni mai.

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  34. 34
    Sangpuiipa Says:

    @kiddo, an va ti mak tak ve mawle. Kei chu ka zuar ve thin a, waranty awm chhunga a chianglo anih chuan ka siam theihloh pawhin a thar ka pe mai zel. Rizai hnuaiah ka beng a ling ania,hehe.

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  35. 35
    ZerO Says:

    Dik khawp mai. Electronics item dangte pawh kum 1 warranty an ti ringawt zel a. Tihchhiat palh hian Gauhati an ti zel a, customer sad… (N)

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  36. 36
    virgine_gal Says:

    Mobile ah hi chuan CT Enterprise Bazar Bungkawn hi pan ila,biak an nuam a Customer an care khop mai..Fanga nia. Bank Office thil ah hi chuan SBI hi dawr an hrehawm ber mai (Y)

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  37. 37
    kiddo Says:

    In hre chak bawk a, in zawhna zawng zawng chu #30 khian a chhang e

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  38. 38
    littlerascal Says:

    Kiddo a tha e, sawi chhuah zel tur

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